FAQ
FAQ
Our Products
What products does Wholsy Pets offer?
Wholsy Pets offers natural supplements specially made for cats and dogs. The range supports Skin & Coat, Gut Health, and Hip & Joint Health to help pets maintain a healthy and active lifestyle.
Are Wholsy Pets supplements suitable for both cats and dogs?
Yes. Wholsy Pets supplements are safe for both cats and dogs. Always follow the weight and dosage guidelines provided on the product packaging to ensure your pet receives the correct amount.
How long does it take to see results?
Most pets begin to show results within 2 to 4 weeks of regular use. For the best results, supplements should be given consistently to help keep your pet supplied with the essential nutrients needed for long-term health.
How do you ensure the quality of your supplements?
Every supplement is produced by a trusted manufacturing partner with strict quality control standards. Each batch goes through thorough quality checks, and any batch with even minor inconsistencies is discarded. Every batch also comes with its own Certificate of Analysis, ensuring the supplements are safe and of high quality for cats and dogs.
Orders & Delivery
How can I place an order?
All orders can be placed directly through the Wholsy Pets website for a simple and secure shopping experience.
Can I place bulk orders?
Yes. Bulk orders are welcome and can be placed through the website like any standard order.
Where do you ship?
Wholsy Pets currently ships within the UK only. Orders placed through our website are dispatched to addresses across England, Scotland, Wales, and Northern Ireland. At this time, we do not offer international shipping.
How long does shipping take?
Orders placed before 3:00 PM are usually dispatched the same day for next-day delivery. Orders placed after 3:00 PM are shipped on the following business day.
Returns & Refunds
What is your refund policy?
If you change your mind, you can cancel within 14 days of receiving your order, as long as the supplement is still sealed. Opened or unsealed supplements can’t be returned for health and hygiene reasons. If your order arrives faulty, damaged or incorrect, contact us and we’ll put it right. Full details are in our Terms & Conditions.
What should I do if my order arrives damaged?
If your order arrives damaged, please reject the delivery if possible or email clear photos of the damaged packaging and product. A replacement will be arranged as quickly as possible.
Contact
How can I get more information about your products or services?
If you have any questions or would like more information, please email ish@wholsypets.com. The team will be happy to assist you.
#WHOLSYPETS
The Wholsy Community
Real pets, real results. Share your Wholsy journey with us.